SocialAutoUpload User Guide · Volume 4 — Creating & Publishing · Lesson 13
Results, partial posts & retry
Purpose
Multi-platform publishing means a post can succeed in some places and hit a snag in others. This lesson makes that completely readable: every status explained, per-channel results, and how to retry just the parts that failed — with no double-charge and no duplicate posts.
Post status — the whole-post summary
| Status | Meaning |
|---|---|
| Published | Every channel that was attempted succeeded. |
| Publishing… | At least one platform is still finishing in the background (Reels, videos, TikTok often show this briefly). It resolves by itself. |
| Partially failed | Some channels succeeded and some failed. The successes are live; the failures can be retried. |
| Failed | No channel succeeded. |
| In review | A new-user or flagged post is being checked before it goes live. |
| Scheduled / Draft | Queued for later, or saved but not sent. |
Per-channel results — the real detail
The whole-post status is a summary; the truth is per channel. Open a post's results and each channel shows its own outcome:
- Success — published, with links to view and share it.
- Failed — with the exact platform reason (token, permission, rate limit…).
- Skipped — the content didn't fit that platform (e.g. no video for YouTube). Skipped costs no credit and isn't a failure.
- Rate-limited — the platform is temporarily throttling; try again shortly.
- Processing — still finishing in the background.
💡 Always read per-channel, not just the badge
A "Partially failed" post might be 3 successes and 1 rate-limit — nothing actually broken, just one channel to retry in a minute. The per-channel view tells you which, and why.What you can do with each channel
On the Posts page, each successfully-published channel offers View, Share, and (where supported) Delete:
| Platform | View | Share | Delete from the app |
|---|---|---|---|
| ✓ | ✓ | ✓ | |
| YouTube | ✓ | ✓ | ✓ |
| Telegram | ✓ | ✓ | ✓ within 48 h (bot must be admin) |
| ✓ | ✓ | — remove it in the Instagram app | |
| TikTok | ✓ | ✓ | — remove it in the TikTok app |
Instagram and TikTok don't allow deleting posts through their APIs, so those must be removed in each platform's own app. (Deleting is covered more in Lesson 15.)
Retrying a partial or failed post
Use Retry Failed (on the results dialog, or from the Posts page for a partial/failed post). It's designed to be safe:
- It re-attempts only the channels that failed — never the ones that already succeeded.
- So it won't double-charge credits and won't duplicate a post that already went live on a channel.
- Fix the underlying cause first when there is one — for example reconnect a channel showing "Needs reconnect" (Lesson 14) — then retry.
🗑 Retrying a fully-cleaned post needs a re-upload
If a post fully published and its media was already cleaned up (Lesson 8), retrying will ask you to re-upload the file, because it's no longer on our servers. This is why you keep your originals. (A partial post keeps its media until it's fully done, so retrying the failed half normally just works.)When retry won't help
Some failures aren't yours to fix by retrying — the message tells you:
- The user must be an administrator, editor, or moderator of the Page — fix your Facebook Page role first (Lesson 3), then retry.
- YouTube authentication expired. Please reconnect your account… — reconnect the channel (Lesson 14), then retry.
- An Instagram "not publicly accessible" error or a platform restriction — these usually need support or a platform-side fix, not a retry.
Expected result
You can look at any post, tell exactly which channels succeeded and which didn't (and why), open or share the live ones, and cleanly retry only what failed.
Common mistakes
- Reading only the badge — open the per-channel results to see what actually happened.
- Retrying before fixing the cause — reconnect/restore access first, or it'll fail again.
- Worrying that retry will duplicate a live post — it only re-attempts failed channels.
- Expecting to delete an Instagram/TikTok post from the app — remove those in their own apps.
- Retrying a long-published post and being surprised it asks to re-upload — the media was cleaned up.
Troubleshooting (quick table)
| Situation | What it means | Do this |
|---|---|---|
| Post is "Partially failed" | Some channels succeeded, some didn't | Open results → read each failure → fix cause → Retry Failed |
| Retry keeps failing on the same channel | The underlying cause isn't fixed | Reconnect the channel / restore Page role, then retry (Lessons 3, 14) |
| Retry asks to re-upload media | The post fully published and media was cleaned | Re-attach your original file, then publish |
| A channel is "Skipped" | Content didn't fit (e.g. no video) | Not a failure — add the right media or omit that channel |
| Can't delete an IG/TikTok post here | Their APIs don't allow it | Delete it in the Instagram/TikTok app |
📱 Mobile note: per-channel results and Retry Failed work fully on mobile from the Posts page.
Next: Lesson 14 — Keep channels healthy.
Most retryable failures trace back to a channel that needs reconnecting. Learn to spot and fix them before they cost you a post.
Most retryable failures trace back to a channel that needs reconnecting. Learn to spot and fix them before they cost you a post.